Privacy policy

Information We Collect

At MiroirGlam, we collect personal information to provide and improve our services. This includes:

• Account Information: Name, email address, shipping/billing addresses, phone number when you create an account or place an order
• Payment Details: Credit card information processed through PCI-compliant payment processors (we do not store full card numbers)
• Browsing Data: IP address, device information, cookies, and browsing behavior through analytics tools
• Communication Records: Emails, chat logs, and customer service interactions

How We Use Your Information

Your data helps us:

• Process and fulfill your orders for pants, shorts, t-shirts, hoodies, and lingerie
• Provide customer support and respond to inquiries
• Improve our website functionality and user experience
• Send marketing communications (only with your consent)
• Prevent fraud and enhance security measures
• Comply with legal obligations under GDPR, CCPA, and other regulations

Data Sharing and Disclosure

We may share information with:

• Service Providers: Shipping carriers, payment processors, and IT service providers under strict confidentiality agreements
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In case of merger, acquisition, or asset sale, with proper notice

We never sell your personal information to third parties.

Your Rights and Choices

Under data protection laws, you have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Withdraw consent for marketing communications
• Request data portability
• Lodge complaints with supervisory authorities

To exercise these rights, please contact us through your account settings or our support channels.

Data Security and Retention

We implement industry-standard measures including:

• SSL encryption for all data transmissions
• Regular security audits and vulnerability testing
• Limited access to personal data on a need-to-know basis

We retain your information only as long as necessary for the purposes stated in this policy or as required by law.

Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences and shopping cart
• Analyze website traffic and performance
• Deliver targeted advertisements (with your consent)

You can manage cookie preferences through your browser settings or our cookie consent tool.

International Data Transfers

As a global business, we may transfer and process data outside your home country. We ensure all transfers comply with applicable laws through:

• EU Standard Contractual Clauses
• Adequacy decisions where applicable
• Other approved transfer mechanisms

Policy Updates

We may update this policy periodically. Significant changes will be notified through our website or email. The "Last Updated" date at the bottom indicates the latest revision.

Contact Information

For privacy-related inquiries, please use the contact form on our website or email our Data Protection Officer at [email protected].