Tracking order

How to Track Your Order

At MiroirGlam, we make it easy for you to track your fashion items every step of the way. Here's how our order tracking process works:

  1. Order Confirmation: Immediately after placing your order, you'll receive an email confirmation with your order details.
  2. Processing Time: We typically process orders within 1-2 business days (excluding weekends and holidays).
  3. Shipping Notification: Once your package ships, you'll receive a shipping confirmation email containing your tracking number.
  4. Tracking Updates: Use your tracking number to monitor your package's journey until delivery.

Tracking Your Package

You can track your package using our recommended third-party tracking service:

17Track - Global Package Tracking

17Track is a reliable platform that supports tracking for most international carriers. Here's how to use it:

  1. Visit 17Track's website
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package's current status and location

17Track provides detailed updates including when your package is processed, in transit, out for delivery, and delivered.

Tracking FAQ

When will I receive my tracking number?
You'll receive your tracking number via email within 1-2 business days after your order is processed and shipped.
Why isn't my tracking information updating?
Some carriers may take 24-48 hours to update their systems. If no updates appear after 3 business days, please contact our customer support.
What if my package shows as delivered but I haven't received it?
First check with neighbors or your building management. If still missing, contact us immediately so we can investigate with the carrier.

Need Help?

If you're experiencing any issues with tracking your order or have questions about your shipment, please visit our Contact Us page or send us a message through your account dashboard.